+ Great Customer Service +
As for the nodes- they're alright they're hard and offer a little extra stability but they kinda start to bug me after a while- I ordered the 55cm ball based on the height reccomendation It was smaller than I realized it would be but I've grown to like it. My first one popped but I e-mailed customer service and I noticed a response less than an hour later and they sent me another one. It's so nice when a problem with a product doesn't lead to any stress! -Oh and I haven't had any problems with the replacement ballMore detail ...
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